Registration, Refund & Withdrawal Policy

Our camps are ideal for players of all skill levels. Groups are divided by age and skill level, which are flexible and allow us to find the best situation for each camper. We offer personalized instruction that allows campers to improve specifically in the areas they need, whether they are new to the game or highly skilled.

We cannot control the skill level of participants that walk through the door but our staff and coaches always strive to ensure that each player receives quality training appropriate to their skill level.

Yes! This program is co-ed. We pride all of our programming to be inclusive for all!

Arrival - We recommend that you arrive for Overnight camp after 4pm on the Sunday that your camp is supposed to start. You may also arrive on Monday morning if needed. An email is sent out to all campers with arrival and departure information, sample meal schedule, and need-to-know information, 1 week prior to the start of camp.

*If you are staying for multiple weeks you may stay in the dorm through the weekend under our coaches supervision for an additional weekend fee.

Departure - We require that parents pick up their children on Friday evening by 4pm.

YES - We pride ourselves on providing your family the absolute best experience possible.

Arrival - We can pick up your child at Pearson International Airport for a small additional one time fee of $125 +HST (roundtrip). We ask that you plan to have your child arrive at one of those locations by 4pm on Sunday before the start of the overnight camp.

Departure - We ask that you try to book a flight, bus or train ticket to go home after 4pm on Friday at the conclusion of the camp.

Yes, you can stay over the weekend (Friday night to Sunday afternoon) if you are registered for multiple back to back weeks of camp. The price to stay on the weekend is $400 + HST. You will receive additional basketball instruction, meals, and off-campus activities (i.e., movies, bowling, mini golf, etc.). This will be communicated to parents prior to.

We accept anywhere from 25-30 spaces, dependent on the week.

Our overnight campers live the full prep experience by staying in our state-of-the-art university style dormitory. There are two or four high quality beds per room with common bathrooms that offer private stalled showers. Please see our facilities page to learn more.

All meals are prepared by healthy and local providers and eaten in our cafeteria just like our prep players do!

Allergies are taken into consideration so please ensure you list what your food allergies are on the camp registration form.

No. The Weekend Stay add-on is the only instance in which a camper (under supervision) will go on off-site activities. Everything else takes place on property.

PAYMENT OPTIONS

You will be required to provide a non-refundable deposit upon conclusion of the registration. An Athlete Institute team member will follow up with you to finalize your dates, package option and final invoice. You then have two ways to pay below:

1) PAY ONLINE IN FULL: A non-refundable deposit is collected immediately upon registration. You can then submit total fees online using Visa, MasterCard, or Discover. We also accept Interac e-transfer at - billing@athleteinstitute.ca (please provide the camper's first and last name along with the reason for the payment).

2) MONTHLY PAYMENT PLAN: A non-refundable deposit is collected immediately upon registration. The remaining balance is divided into equal monthly instalments based on the date that you register until July 1st. Each payment automatically debited on the first of the month. The payment schedule is outlined with the Athlete Institute Team Member afterward. You may pay via Visa, MasterCard, Discover.

GENERAL REFUND POLICY

You will receive a 50% refund of paid registration fees after the deposit until June 1st. After June 1st there will be no more refunds of any paid registration fees unless there is a medical reason for cancellation which requires written confirmation from the treating Physician. You may also keep 100% of paid registration fees as credit with Athlete Institute programs for future use.

Please note: If there is a circumstance in which a refund is applicable, Athlete Institute will either keep the initial non-refundable deposit or 35% of the total cost of the camp package, whichever is of greater value.

CANCELLATION POLICY

INJURIES: If the participant is injured prior to the start of Summer Academy thus not allowing them to attend, written confirmation from the treating Physician is required and then you will receive a full credit to your Recdesk account. If the participant is injured during his or her time at Summer Academy, they will still be asked to continue on an adjusted program outline dependent on their ability. If their injury is significant, forcing them to be unable to continue on in camp, you will receive an adjusted credit to your Recdesk account for days missed.

SICKNESS: If the participant is sick during his or her time at Summer Academy, the participant will be asked to go home and you will receive an adjusted credit to your Recdesk account for days missed.

Absolutely!

It is FREE to switch camp weeks.

For example: You bought Week 3 and can't attend? Call our front desk - (519)-940-3735 and an amazing Athlete Institute will switch you into another week of your choosing.